Legal terms. Updated October 2026.Order now

Pricing & Payment Terms

We provide honest, fixed-price quotes before turning a spanner on your pipework. There are no hidden call-out fees added to completed work.

How prices are set01

Quotes are issued following an initial phone conversation or after inspecting the pipe access on site. The agreed price includes labour, specified brass fittings, and local drain-down time.

Payment methods02

We take cash upon job sign-off and bank transfers against an invoice. We store no card details on this website.

  • Cash on completion
  • Bank transfer against invoice

Invoicing03

An itemised electronic invoice is issued immediately upon completion of the work. Payment is due upon receipt, either in cash or via direct bank transfer to our designated business account.

Deposits and materials04

We do not request deposits for routine domestic valve repairs. For extensive pipe rerouting or non-standard commercial valves requiring special orders, a 30 percent deposit is required prior to ordering parts.

Late payment05

Invoices not settled within seven days of completion may incur a late payment charge of 15 pounds plus statutory interest.

Questions about this policy06

Contact [email protected] or ring +44 29 786 25903 during Mon-Sat 08:30-18:00. We reply within one business day.

Merchant
Wellfield Mechanical Ltd
Registered address
11 Wellfield Road, Cardiff, CF24 3NZ, United Kingdom
EmailPhone
+44 29 786 25903
Working hours
Mon-Sat 08:30-18:00
Registration
Company No. 17801324